Terms of Service
1. The agreement, accounts and teams
These terms are an agreement between you and Abiani Enterprises LLC, a California limited liability company doing business as Showra ("Showra", "we", "us"). They cover the showra.io website, the Showra app and the Showra Chrome extension (together, "Showra"). By creating an account or using Showra, you agree to these terms and to our Privacy Policy. If you're using Showra for a business, you agree on behalf of that business.
Who can use Showra. You must be at least 18 and able to enter a binding contract.
Your account. Give us accurate information and keep it up to date. Keep your password and security codes private. You're responsible for everything done under your account, so tell us right away if you think someone else has access.
Teams. The person who creates a team's account is the account owner. The owner:
- controls the team's data, settings, billing and who can log in;
- decides what each team member can see through access roles;
- is responsible for team members following these terms; and
- confirms they have the right to enter team members' information (such as names, pay rules and hours) into Showra.
Ownership can be transferred to someone else from Settings, with the safeguards described there.
2. Plans, billing and cancelling
Subscriptions. Showra is a paid subscription, billed monthly or yearly in U.S. dollars. The price, any intro offer and what's included are shown before you subscribe. A payment card is required to start, including for free or $1 intro periods.
Intro periods. If your plan starts with a free month or a $1 first month, your card is charged the full plan price when that period ends, unless you cancel before then. We'll show the date of your first full charge when you sign up and in Settings → Billing.
Automatic renewal. Your subscription renews automatically at the end of each month or year, and your card is charged the then-current price for your plan, until you cancel. For yearly plans, we'll email you a reminder before renewal.
Founding team price. If you joined as a founding team, your founding price stays the same for as long as your subscription stays active, including when it renews. If you cancel and come back later, the regular price at that time applies.
Price changes. For everyone else, we may change prices. We'll tell you at least 30 days before a change affects you, and it applies from your next renewal. If you don't agree, you can cancel before then.
Payments. Payments are processed by Stripe. If a payment fails, we'll ask you to update your card. If it isn't fixed, we may limit your account to read-only until it is.
Taxes. Prices don't include sales or other taxes, which may be added where required.
Cancelling. You can cancel anytime from Settings → Billing. Showra keeps working until the end of the period you've paid for, then your account becomes read-only, so you can export your data or come back later.
Refunds. Payments are non-refundable, and we don't give refunds or credits for partial months or years, except where the law requires.
3. Your data
You own your data. Everything you put into Showra (sales data, inventory, costs, team information, photos) belongs to you or your team.
What you let us do with it. You give us permission to store, process and display your data only as needed to run Showra for you, keep it secure, and improve it, as described in our Privacy Policy. We don't sell it.
Exporting. The account owner can download the team's data at any time from Settings → Account ownership, including after cancelling.
Deleting. The account owner can delete the account from Settings → Account ownership. The account is locked and hidden for 30 days so it can be restored, then permanently deleted. Copies in backups are removed within 30 days.
Your responsibility. Make sure the information you enter is accurate and that you have the right to share it, including information about your team members.
Feedback. If you send us ideas or suggestions, we can use them without owing you anything.
4. Whatnot, other platforms and acceptable use
Not affiliated. Showra is independent. It is not owned by, affiliated with, or endorsed by Whatnot or any other selling platform. Whatnot and other platform names belong to their owners.
The Chrome extension. The extension reads your own sales information from pages you're signed into in your own browser, only when you press Sync. It doesn't collect your platform password or buyer information.
Your platform accounts are your responsibility. You're responsible for following the terms of Whatnot and any other platform you use, including when you use the extension or upload reports. We're not responsible for any action a platform takes on your account.
Platforms change. Platforms can change their pages, reports or fees at any time, which may stop syncing or imports from working until we update Showra. When that happens, Showra will tell you and you can upload a CSV instead. We don't promise that any platform connection will always be available.
Acceptable use. Don't:
- break the law or anyone else's rights using Showra;
- access another team's data, or try to get around access roles or security;
- upload viruses or harmful code, or overload or disrupt Showra;
- copy, resell or reverse-engineer Showra, or use it to build a competing product;
- share logins between people (each person should have their own); or
- use Showra for data you don't have the right to use.
5. What Showra is, and what it isn't
Numbers depend on what you enter. Profit, pay and inventory figures are calculated from your platform data and the costs, pay rules and other information you enter. If information is missing or wrong, the results will be too. Showra marks shows with missing costs, but it's up to you to check figures before relying on them.
Not payroll. Showra calculates pay from the rules you set. It does not run payroll, move money, withhold taxes or file anything. You pay your team through your own payroll service and remain responsible for paying people correctly and on time.
Not tax, legal or financial advice. Showra's reports help you understand your business. They aren't accounting, tax, legal or financial advice. Check with your accountant or advisor before making decisions based on them.
AI scanning. Card and box scanning uses automated tools to read photos and fill in details. It can make mistakes, so check scanned items before saving them. Scanning only fills in what's in the photo; it doesn't look up market prices.
Changes to Showra. We're always improving Showra, so features may change, be added or be removed. If we remove something important you're paying for, we'll tell you in advance.
6. Disclaimers, liability and ending the agreement
Disclaimer. Showra is provided "as is" and "as available". To the fullest extent the law allows, we make no promises that it will be uninterrupted, error-free or that its figures will be accurate, and we disclaim all implied warranties, including fitness for a particular purpose and merchantability.
Limit on liability. To the fullest extent the law allows:
- we're not liable for indirect, incidental, special or consequential losses, such as lost profits, lost sales, lost data, or problems with your platform accounts; and
- our total liability for any claim related to Showra is limited to the amount you paid us in the 12 months before the claim.
Some places don't allow these limits, so they may not all apply to you.
Indemnity. If someone brings a claim against us because of how you used Showra, the data you entered, or your breaking these terms or a platform's terms, you agree to cover our reasonable costs and losses from that claim.
Suspension. We may suspend or limit an account that breaks these terms, puts Showra or other users at risk, or hasn't paid. Where reasonable, we'll warn you first and give you a chance to fix it.
Ending the agreement. You can stop using Showra and cancel at any time. We can end these terms with 30 days' notice, or right away for serious breaches. When the agreement ends, the account owner can still export the team's data for at least 30 days, unless the law prevents it. Sections that by their nature should continue (such as data ownership, disclaimers, limits on liability and indemnity) continue after it ends.
7. Law, disputes, changes and contact
Governing law. These terms are governed by the laws of the State of California, without regard to its conflict-of-law rules.
Disputes. If you have a problem, please contact us first at support@showra.io so we can try to fix it informally within 30 days. If that doesn't work, any dispute will be resolved in the state or federal courts located in Orange County, California, and you and we agree to those courts' jurisdiction.
Changes to these terms. We may update these terms. For important changes, we'll tell account owners by email or in the app at least 30 days before they take effect. If you keep using Showra after that, the new terms apply; if you don't agree, you can cancel.
Other legal points. If any part of these terms can't be enforced, the rest still applies. If we don't enforce a term right away, we can still enforce it later. You can't transfer these terms to someone else without our permission (except through a Showra ownership transfer); we may transfer them if Showra is sold or reorganized. These terms and our Privacy Policy are the whole agreement between you and us about Showra.
Contact us. Abiani Enterprises LLC (Showra), California · support@showra.io