Privacy Policy
1. Who we are and what this covers
Showra is a back-office tool for live-selling teams. It is run by Abiani Enterprises LLC, a California limited liability company doing business as Showra ("Showra", "we", "us").
This policy explains what information we collect, why, who we share it with, and the choices you have. It covers:
- our website, showra.io, including forms such as the founding-spot form;
- the Showra app, where teams track shows, profit, pay, inventory and schedules; and
- the Showra Chrome extension, which brings a seller's own Whatnot sales data into Showra.
Showra is not owned by, affiliated with, or endorsed by Whatnot or any other selling platform.
In this policy, the "account owner" is the person who signs up a team. "Team members" are the hosts, managers, shippers and others the owner adds.
2. Information we collect
Account information. Your name, email address and password (stored encrypted, never in plain text). If you choose text-message security codes, your phone number. We detect your country and time zone from your browser to set currency, dates and pay periods.
Business and team information you enter. Your shop name, what you sell, your team size and how you track profit today. For team members: names, roles, pay rules (such as hourly rates or commission percentages), schedules, hours worked, and, if they're given a login, their email address. The account owner enters this information and is responsible for having the right to share it with us.
Sales data from Whatnot. When you use the Chrome extension or upload a Whatnot CSV, we receive your own shows' details: dates, titles and length, sales, payout and fees, items sold, giveaway counts and giveaway shipping costs, and similar figures from your seller analytics.
- We do not collect your Whatnot password.
- We do not collect buyer names, addresses or other buyer personal information.
- The extension only reads pages in your own browser when you press Sync. It does not run in the background or visit other sellers' pages.
Inventory and photos. Products you add (cases, boxes, packs, singles), what you paid, and photos you take when scanning cards or boxes with your phone. Photos are used to read the card or box and fill in the form.
Costs and other entries. Product costs, giveaway costs, show kits, overhead amounts and other figures you enter.
Billing information. Payments are handled by Stripe. Your full card number goes directly to Stripe; we never see or store it. We receive your plan, payment status, invoices, and the card brand, last four digits and expiry date.
Website and usage information. When you visit showra.io or use the app, we collect basic technical data such as IP address, browser and device type, pages viewed and actions taken, using cookies and similar tools. If you fill in a form on our website (such as the founding-spot form), we collect what you enter, such as your name, email, shop name and social media handle.
Messages. If you email us, book a call or contact support, we keep those messages and notes.
3. How we use information
We use the information above to:
- run Showra: calculate each show's profit, work out team pay from the pay rules you set, track inventory and costs, and show your dashboard and monthly summary;
- read cards and boxes from your photos and fill in inventory details;
- create and manage your account, logins, roles and permissions;
- process payments and send invoices and receipts;
- send service messages, such as security codes, login invites, billing notices and important changes;
- provide support and answer questions;
- keep Showra secure, prevent fraud and abuse, and fix problems;
- understand how Showra is used so we can improve it, using information that is combined or does not identify you where possible; and
- meet legal obligations.
Showra calculates pay; it does not run payroll or move money. Teams pay people through their own payroll service.
We do not sell your information, and we do not use your business data to advertise to you or anyone else. If we ever offer anonymous benchmarks (for example, average figures across many teams), they will only use combined data that can't identify you or your team, and we will update this policy first.
4. How we share information
We do not sell or rent your personal information. We share it only in these cases:
Inside your team. People on your team see information according to the access roles the account owner sets. For example, by default a host sees their own shows, the schedule and their own pay, but not the business's profit.
Service providers. Companies that help us run Showra, under contracts that limit how they can use the information:
| Provider | What they do |
|---|---|
| Stripe | Payments, subscriptions and invoices |
| Anthropic | Reads card and box photos to fill in inventory |
| Render | Runs the website and the app |
| Supabase | Stores the app's data and photos |
| Resend | Sends security codes, invites and notices |
| Tally | Runs the forms on our website, such as the founding-spot form |
Legal reasons. If required by law, court order or a valid legal request, or to protect the rights, safety or property of Showra, our users or others.
Business transfers. If Showra or Abiani Enterprises LLC is sold, merged or reorganized, information may transfer to the new owner, who must follow this policy or tell you about changes.
With your permission. Anywhere else, only if you ask us to or agree.
5. How long we keep information
| Information | How long |
|---|---|
| Account, team, sales, inventory and cost data | While your account is active |
| Card and box scan photos | Until 90 days after the item sells, then deleted |
| A deleted account | Locked and hidden for 30 days (so you can restore it), then permanently deleted |
| Backups | Up to 30 days after deletion, then overwritten |
| Invoices and payment records | As long as tax and accounting laws require |
| Website form entries | Until they're no longer needed to contact you, or you ask us to delete them |
If you cancel your subscription without deleting your account, your data stays in read-only form so you can come back. You can ask us to delete it at any time.
6. Your choices and rights
Everyone can:
- See and correct your information in the app, or ask us to.
- Export your data. Account owners can download all their team's data from Settings → Account ownership.
- Delete your account. Account owners can delete the account in Settings → Account ownership. Team members can ask the account owner to remove them, or contact us.
- Stop marketing emails with the unsubscribe link. We'll still send service messages such as security codes and billing notices.
- Control cookies through your browser settings.
Team members: the account owner controls the team's data. If you work for a team that uses Showra and want to see, correct or delete information about you, ask the account owner first. We'll help if they can't.
California residents. You have the right to know what personal information we collect, use and share; to ask us to delete or correct it; and not to be treated differently for using these rights. We do not sell or "share" personal information for cross-context behavioral advertising, as those terms are defined in California law. To make a request, email support@showra.io. We'll confirm your identity before acting, and you can use an authorized agent.
We respond to requests within the time the law requires, usually within 45 days.
7. Security, children, location, changes and contact
Security. We use encryption in transit and at rest, encrypted passwords, role-based access so each team only sees its own data, optional two-step security codes, and regular backups. No system is perfectly secure, so please use a strong password and turn on security codes.
Children. Showra is a business tool for people 18 and over. We don't knowingly collect information from anyone under 18. If you think we have, contact us and we'll delete it.
Where data is stored. Showra is based in the United States and stores data in the United States. If you use Showra from another country, your information will be transferred to and processed in the U.S.
Changes to this policy. If we make important changes, we'll tell account owners by email or in the app before they take effect. The effective date at the top shows when it last changed.
Contact us. Abiani Enterprises LLC (Showra), California · support@showra.io